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Straight answers from your pharmacy
Frequently asked questions
Find practical information about prescriptions, pharmacy services, and your next step. Call us when your question is specific to your medication or health.
Prescriptions
How do I request a prescription refill?
Use our online refill form, the mobile app, or call (479) 968-7180. Have your prescription information available.
How do I transfer prescriptions to Cobb's?
Start with our transfer form or call us. Share the information you have about your current pharmacy and prescriptions; our team will explain the next step.
What is Dispill Packaging?
Dispill packaging organizes medications into detachable blister packs by date and time. Cobb's is the only pharmacy in Russellville offering Dispill. Med Sync helps coordinate eligible refills around a common schedule.
Delivery and convenience
Do you offer delivery?
Yes. We offer free delivery to patients in our local area. Call the pharmacy to confirm availability for your address and prescription timing.
Does Cobb's have a drive-thru window?
Yes. Use our drive-thru window for a convenient prescription pickup option. Learn more about drive-thru pickup or contact the pharmacy if you have questions before your visit.
What can I do in the mobile app?
The mobile experience supports convenient prescription tasks such as refill requests. Visit our mobile app page for current features and store links.
Clinical and planning services
Do I need an appointment?
Appointment requirements depend on the service. Use the appointment request form or call us to ask about availability and what to bring.
Can you help with immunizations or health screenings?
We offer immunization and health-screening services. Availability and eligibility vary, so contact the pharmacy for current details.
Can you help me review Medicare Part D options?
Our Medicare Part D assessment service can help you review plan considerations during open enrollment. Contact us to ask what information to prepare.
Do you carry diabetes supplies?
We provide diabetes self-management support and supplies. Call ahead if you need to confirm a specific product or service.
How can the Diabetes Care Center help me?
We provide specialized support, including self-management education, glucose meter training, and a full line of diabetic supplies to help you stay healthy.
What insurance plans do you accept?
We accept almost all insurance plans (except Tricare), including Arkansas Medicaid and most Medicare Part D plans.
Visiting Cobb's
Where are you located?
Visit us at 108 Skyline Drive, Russellville, Arkansas 72801. See the contact page for directions.
What are your regular hours?
Regular hours are Monday through Friday, 9:00 AM to 5:30 PM. We are closed Saturday and Sunday. Call to confirm holiday hours.
What should I do with an urgent medical question?
Do not use a website form for an emergency. Call 911 for an emergency. For urgent medication questions during business hours, call the pharmacy directly.